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Returns & Exchanges

Returns + Exchanges

Return Policy

We are happy to honor a free return or exchange within 30 days of purchase for any unworn or unaltered items. Start your return here and follow the instructions for a box-free, label-free return drop off – powered by our partners at Happy Returns.

Choose to mail-in your return yourself? There will be a $5.95 restocking fee for refunds to the original form of payment. Any return for store credit is eligible for a $10 bonus upon return. Please note that original shipping costs are non-refundable.

Please note final sale items are non-returnable.

Exchange Policy

We are happy to offer one free exchange per order. Through our returns partner, Happy Returns, you can exchange for an alternate color or size of your Nisolo item. Please visit our returns portal here. If you are looking to purchase an alternate style, we’d recommend returning your item for store credit and placing a new order online.

Please note final sale items are non-returnable.

QUESTIONS? Email us at support@nisolo.com or text 615-551-9372 during regular business hours. We're here to help!

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