Supplier Code of Conduct
Our vision is to push the fashion industry in a more sustainable direction -- where success is based on more than just offering the cheapest price -- a direction that not only values exceptional design, but the producer and the planet just as much as the end consumer.
With this vision in mind, we recognize every product we make has a social and environmental impact. As a brand, we are committed to enhancing the lives of the people who make our products, in addition to the ecosystems our operations affect. Our Supplier Code of Conduct plays a key role in ensuring a successful follow through on this commitment.
Background / Context
The Nisolo Supplier Code of Conduct lays out the requirements we have for ourselves and our suppliers, and was largely developed from the Social International Accountability 8000 standard, “an auditable certification standard that encourages organizations to develop, maintain, and apply socially acceptable practices in the workplace.”
We are committed to applying our Code of Conduct across all of our operations, which is why we monitor our suppliers by way of frequent onsite visits as well as 3rd party audits. If we determine a supplier is not complying with any of the requirements in our Code of Conduct, we require corrective action.
All Nisolo suppliers are subject to implementing this Code of Conduct and applicable laws into their business practices, and submit to verification and monitoring.
Suppliers shall implement policies and employment conditions that respect workers and guarantee their rights under local, national, and international labor and social security laws and regulations.
Suppliers may not discriminate against its employees during any stage of the employment relationship on the basis of race, religion, gender, sexual orientation, color, national origin, age, physical or mental disability, medical condition, political opinion, union affiliation, social group, marital status, pregnancy or any other classification protected by local, national, and international law.
Harassment or Abuse
Suppliers are required to treat all employees with respect and dignity. No employee shall be subject to physical, psychological, verbal harassment or abuse or to monetary fines as a disciplinary practice.
Suppliers must have a system in place for workers to share grievances. Workers have the freedom to escalate grievances up to Nisolo without fear of retaliation, and Nisolo is committed to working with suppliers to address and solve the root cause of the grievance and support remediation proportionate to the scale and significance of the impact.
Suppliers must not use involuntary or forced labor, whether indentured, bonded, prison or labor obtained through slavery or human trafficking. Workers must not be required to lodge deposits or identity papers upon commencing employment with the supplier.
Suppliers must not employ anyone under the age of 18.
Freedom of Association and Collective Bargaining
Suppliers must respect workers’ rights to form and join labor unions, and bargain collectively.
Health and Safety
Suppliers must provide their workers with a safe, healthy and clean working environment. All employees must receive the appropriate training for their position and protection to avoid workplace accidents.
Hours of Work
Suppliers shall not require workers to work more than the regular and overtime hours allowed by the law of the country where the workers are employed. The regular workweek shall not exceed 48 hours or the maximum allowed by the law of the country of manufacture, whichever is less. Employees shall be allowed at least 24 consecutive hours of rest in every seven-day period. All overtime work shall be consensual and free from reprisal if declined. Employers shall not request overtime on a regular basis and shall compensate all overtime work at a premium rate. The sum of regular and overtime hours in a week shall not exceed 60 hours or the maximum allowed by the law of the country of manufacture, whichever is less.
Wages & Benefits
Wages paid for a standard workweek must meet the legal and industry standards and be sufficient to meet the basic needs of workers and their families. Suppliers shall provide healthcare and all legally required benefits.
We ask all suppliers to commit to identifying and reducing their environmental impact. We require suppliers to treat their wastewater, and recommend measuring resource consumption (water, energy, greenhouse gas emissions, etc.) and implementing renewable energy sources.
Remediation and Continuous Improvement
Suppliers are expected to take necessary corrective actions to resolve any noncompliance and strive for continuous improvement. Nisolo reserves the right to terminate business relationships with any supplier who is unwilling or unable to comply with its Code of Conduct.
In addition to pursuing the objectives laid out in the Nisolo Sustainability Framework, our goal is to create and cultivate work environments where workers and their families can thrive. For this reason, we at Nisolo:
- Select suppliers that exhibit best-practice commercial and human rights standards and expect our suppliers to do so within their supply chains as well.
- Negotiate order timelines and contracts fairly and agree to prices that cover all costs of production, including costs associated with responsible business conduct and expect our suppliers to do so as well within their supply chains.
- Engage in ongoing dialogue with suppliers throughout the course of the contract to ensure that our requirements, including changes to purchase orders, do not undermine human rights, and we expect our suppliers to do so as well with suppliers within their supply chains.
- Carry out human rights due diligence, including responsible purchasing and expect our suppliers to do so as well.
- Participate in human rights remediation processes in collaboration with other buyers, where appropriate and expect our suppliers to do so as well within their respective supply chain.
- Exit contractual relationships responsibly by giving reasonable notice, negotiating approach, and paying outstanding invoices in order to ensure that workers’ wages, severance, and benefits, etc. are prioritized, and we expect our suppliers to do so as well within their own respective supply chains.
By signing below, you agree to implement this Code of Conduct and applicable laws into your business practices as well as to submit to verification and monitoring.
Patrick Woodyard | Nisolo Founder & CEO
Factory Owner | Name of Factory